Fortress Elite Security is committed to protecting the privacy and confidentiality of the personal information we collect in the course of conducting our business.
 

This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with applicable Australian privacy principles and best business practices.
 

1. Collection of Personal Information

We may collect personal information including but not limited to:

• Names, addresses, phone numbers, and email addresses

• Employment and licensing information from contractors and employees

• Client and customer contact details

• Incident reports and security-related records

• CCTV, surveillance, photographic, or video evidence where applicable

• Information submitted through our website contact forms or enquiries
   

2. Purpose of Collection

Personal information is collected for purposes including:

• Providing security services to clients

• Managing employment, recruitment, and contractor engagement

• Maintaining operational and incident reporting records

• Responding to enquiries and customer service requests

• Meeting legal, regulatory, and contractual obligations

• Improving our services and internal operations
   

3. Storage and Protection of Information

Fortress Elite Security takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information may be stored in secure electronic systems, password-protected databases, physical files, and secure cloud-based platforms.
 

4. Disclosure of Personal Information

We may disclose personal information where necessary to:

• Clients and authorised representatives in connection with service delivery

• Government, law enforcement, or regulatory bodies where legally required

• Professional advisers, insurers, or legal representatives

• Third-party contractors assisting in our business operations under confidentiality obligations
   

We do not sell or trade personal information to third parties.
 

5. Website and Online Enquiries

When you visit our website, we may collect certain non-personal information such as browser type, IP address, and website usage data to improve website performance and user experience.
 

Any personal information submitted via website forms or email enquiries will be handled in accordance with this Privacy Policy.
 

6. Access and Correction

You may request access to personal information we hold about you and request corrections where necessary by contacting us directly.
 

7. Retention of Records

We retain records only for as long as reasonably necessary to fulfil operational, contractual, legal, and regulatory requirements.
 

Security incident reports and operational records may be retained for extended periods where required for compliance, insurance, or legal purposes.
 

8. Changes to This Policy

Fortress Elite Security reserves the right to update this Privacy Policy from time to time. Updated versions will be published on our website.
 

9. Contact Us

For any privacy-related enquiries, requests, or concerns, please contact:
 

Fortress Elite Security
Email: fortress.elite.security@gmail.com